6 CRM best practices you need to know

August 11th, 2017
6 CRM best practices you need to know

Most companies have customer relationship management (CRM) software to help them keep track of contact information and purchase history. But having a large database is worthless if you’re not using it to build long-lasting relationships. To keep existing clients coming back and bring new ones in, follow these CRM best practices.

Backup and Sync: Google’s new business tool

July 26th, 2017
Backup and Sync: Google’s new business tool

Businesses that store and process large volumes of data need a highly organized storage and backup system. Although there are various ways to do this — like keeping them on multiple devices or putting them on external hard drives and memory cards — these are not very efficient and can also be misplaced.

Add minutes to your day with email automation

July 11th, 2017
Add minutes to your day with email automation

How many routine emails would you say your sales and marketing teams send every day? If it’s not many, is that because you don’t have the resources for mass outreach campaigns? Either way, email automation is the perfect solution to staying in touch with customers and prospects without wasting company resources.

Office 365: Increase ROI with Power BI

June 23rd, 2017
Office 365: Increase ROI with Power BI

The benefits of Office 365 have totally changed the way most businesses operate, and it’s hard to believe anything else could have been added to make it even better. But lo and behold, Microsoft has added another excellent feature for getting a better return on your productivity software investment.

Hurricane-proof your business

June 7th, 2017
Hurricane-proof your business

This year, the National Oceanic and Atmospheric Administration (NOAA) predicts up to four unusually active hurricanes. With that in mind, there’s no better time to test your disaster recovery (DR) plan. But to avoid data loss and expensive downtime from such catastrophes, there are several things that need to be accounted for.

Precautions against WannaCry ransomware

May 23rd, 2017
Precautions against WannaCry ransomware

This month, ransomware has taken center stage yet again. WannaCry has already infected thousands of users around the world. In true ransomware fashion, WannaCry holds user data hostage until the victim decides to pay the ransom. What’s more alarming, however, is that the global success of this malware will likely spawn even more potent variants.

The true cost of an ugly website

May 5th, 2017
The true cost of an ugly website

eCommerce websites take longer to create than regular websites. That’s because finding the right plugins and fine-tuning other components such as the blog page takes a lot of time. Only when you’re certain that everything’s in place should you go live with your website.

Reasons to back up your mobile devices

April 20th, 2017
Reasons to back up your mobile devices

Mobile phones’ sizes and styles went through massive changes in the last few years. And as their looks and dimensions changed, so did their functions. With better capacity and bigger storage, mobile phones turned into veritable mini-computers that businesses were quick to adopt as a vital office tool.

OMS: The best way to organize online sales

March 17th, 2017
OMS: The best way to organize online sales

If business value is all about the long-term health and well-being of your company, there are few things more important than getting your product into customers’ hands swiftly and efficiently. Thankfully, modern technology has revolutionized these tasks and how you add value to your business.

Real-world audits: disaster recovery plans

February 28th, 2017
Real-world audits: disaster recovery plans

No matter how much we analyze your network activity, or how many cyber-security conferences we attend, nothing educates us like the missteps of real-world businesses. Learning from example is by far the best way to beef up any disaster recovery plan (DRP), and the recent audit of a state government office gifted us plenty of useful information.