Tips to optimize your VoIP call performance

April 19th, 2016

2016Apr19_VoIP_BWhen considering a VoIP solution, many small business owners have a lot of reservations. What if the call quality is unsuitable? What if your staff struggles with the technology? What if you have to deal with the headache of installing an additional network? All these assumptions can prevent business owners from giving VoIP a try, but are they legitimate? Absolutely not.

Even more VoIP features you should use

March 30th, 2016

2016Mar30_VoIPGeneral_BVoicemail, Do Not Disturb, and call recording are among the few reasons why companies choose VoIP services to solve their communication needs. However, there are features that can be overlooked by small businesses such as customizable hold music or in-call coaching, to name a few.

What to consider when choosing a VoIP system

March 9th, 2016

2016Mar9_VoIPGeneral_BWhether we’re using a laptop, a mobile phone or a tablet, communication has never been easier. Thanks to increasingly stable and fast internet connections, Voice over IP (VoIP) services have replaced phone calls as a cheap and accessible alternative.

Test the VoIP waters with these 4 apps

February 19th, 2016

2016Feb19_VoIPGeneral_BVoIP – the mere mention of the word can send shudders down a business owner’s spine. With such an odd name, it may make little sense to utilize something so unfamiliar in your business. You may want to know more about it before committing to a full blown system for you and your employees.