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Despite the Cloud being a powerful and cost-effective solution that many small- and medium-sized businesses welcome with open arms, there are hidden costs that some business owners might not be aware of. It might cost you little at first, but it has the potential to snowball and cost more than your weight in gold. Follow […]

Nature’s unpredictability guarantees that your business will experience several power outages that will affect your operations. An Uninterruptible Power Supply (UPS) ensures your computers and other devices never break down from power failure. More importantly, it ensures you never lose data from unexpected computer shutdowns. Whether you want to avoid the inconvenience of having your […]

Employees today are working under tight timelines, but thanks to bring your own device policies (BYOD), they can access critical files and applications using their mobile device and get work done from anywhere. But BYOD can be a double-edged sword to those not vigilant about cyber attacks. If you’re using an Android device, here are […]

Although hackers continue to develop new viruses and bug exploits, the most effective weapon in their arsenal is a simple email. All a would-be cybercriminal has to do is write a convincing message (or pretend to be a trustworthy entity) to persuade a victim to download a malware-ridden file or surrender their personal information. This […]

Virtualization technology and container technology are confusing topics in their own right, and comparing and contrasting them is even harder. Before you can really get into the weeds about how containers differ from virtualization, it’s best to clear up some of the misleading information surrounding how the two technologies work. Containers are made up of […]

Technology is all about making lives easier, and something as small as keyboard shortcuts can save you a lot of time. If you’re operating on a Windows 10 computer, here are some new keyboard shortcuts that you’ve probably been waiting for. Windows Snapping If you’ve never used Windows Snapping, you’re missing out on one of […]

Office 365 receives dozens of changes every month, which explains why some get overlooked. While Office 365 Planner or Microsoft Teams are great tools for maximizing productivity, there are hidden functions and tricks you can use to make life a bit easier for yourself. Check out our six tips to improve your user experience with […]

When your customers call your support hotline, they want to be connected to a helpful customer service representative, not experience another hassle. But when they get irked by your unprofessional on-hold messaging system, they can get doubly frustrated and become harder to appease. Here are some tips to make your on-hold messages pleasant to your […]

Many small- and medium-sized businesses are abandoning traditional marketing methods in favor of social media platforms, and for good reason. Take Pinterest, for example, whose latest product “DIY Promoted Pins” allows businesses to promote their Pins to increase click-throughs, improve reach, and potentially drive more website traffic. But wait, there’s more. Know your audience According […]

Aside from overseeing your business’s network security, IT security staff are also adept at fixing personal computers. However, that doesn’t necessarily mean they should. In fact, such occurrences ought to be minimized, if not avoided altogether. Your security personnel should be focusing on more pressing issues. But if they’re toiling over PC repairs, not only […]